VocaUp
Privacy Policy & Terms of Service
Last Updated: November 25, 2025
By using VocaUp, you agree to these terms in full. If you disagree with any part of these terms, please discontinue use of the app immediately.
1. Service Description
VocaUp is an AI-powered educational game generation application that creates interactive learning games from uploaded images or documents. The app supports 15 languages and offers 6 different game types to enhance your learning experience.
1.1 Available Game Types
| Game Type |
Description |
Credit Cost |
| Quiz |
Multiple choice questions with 4 options |
1 credit per question |
| True/False |
Statement verification game |
1 credit per question |
| Matching |
Connect related pairs of items |
1 credit per pair |
| Sorting |
Arrange items in correct order |
1 credit per item |
| Fill in the Blank |
Complete sentences with missing words |
1 credit per sentence |
| Definition |
Match terms with their definitions |
1 credit per term |
1.2 AI Technology
VocaUp uses multiple AI providers to deliver the best possible experience:
- Grok API (xAI): Primary AI provider for content generation
- Groq: Fast inference for quick game generation
- Cerebras AI: Premium tier high-performance processing
- Novita API: Image processing and OCR capabilities
- DeepSeek: Advanced reasoning and content analysis
2. Acceptance of Terms
By downloading, installing, or using VocaUp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy. If you are using the app on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
3. User-Generated Content & AI Processing
3.1 Content You Upload
- You retain all rights to content you upload (images, documents, study materials)
- You grant VocaUp a limited, non-exclusive license to process your content solely for game generation
- Your uploaded content is temporarily stored for processing and deleted after game generation
- You are solely responsible for ensuring you have rights to upload and process any content
3.2 AI-Generated Content
IMPORTANT DISCLAIMER: All game content (questions, answers, definitions, etc.) is generated by artificial intelligence. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or inappropriate material. VocaUp makes NO WARRANTY regarding the accuracy, completeness, or suitability of AI-generated content for any educational purpose.
- AI-generated games are provided "AS IS" without any guarantees
- You should verify all content before using it for educational purposes
- VocaUp is not liable for any educational or academic consequences resulting from inaccurate content
- The app creator bears NO RESPONSIBILITY for incorrect answers, misleading questions, or any harm caused by AI-generated content
3.3 Game History
- Generated games are saved locally on your device for future replay
- You can filter and search your game history by type, date, and title
- Game history can be deleted at any time through the app settings
4. Credit System & Payments
4.1 Understanding Credits
VocaUp uses a credit-based system. Credits are consumed when generating games based on the number of items (questions, pairs, sentences, etc.) you choose to generate.
4.2 Subscription Tiers
VocaUp offers multiple subscription plans:
- Free Tier: Watch rewarded video ads for unlimited game generation
- Basic Plan: $2.99/month - 200 credits monthly
- Pro Plan: $4.99/month - 500 credits monthly + faster generation
- Premium Plan: $9.99/month - 1000 credits monthly + fastest generation with premium AI models
4.3 Credit Usage Examples
- Generating a 10-question quiz = 10 credits
- Generating a matching game with 6 pairs = 6 credits
- Generating a sorting game with 8 items = 8 credits
- If you have 5 credits but want to generate 8 questions, you'll need to watch an ad
4.4 Add-On Purchases
One-time credit packs are available for purchase and add to your existing balance permanently until used.
4.5 Billing & Renewals
- Subscriptions auto-renew monthly from your subscription date (not calendar month)
- Unused credits do NOT roll over to the next billing cycle
- All payments are processed through Google Play Billing
- NO REFUNDS: All purchases are final and non-refundable except as required by law
- You may cancel your subscription at any time through Google Play, but no partial refunds will be issued for unused time
4.6 Free Tier & Advertisements
- Free tier users can watch rewarded video ads to generate games without spending credits
- Premium users with available credits can generate games without ads
- If premium users run out of credits, they can watch ads to continue generating
- Ad availability is not guaranteed - VocaUp is not responsible if ads fail to load
5. Data Collection & Privacy
5.1 Information We Collect
- Device Identifier (Android ID): Used for subscription management and credit tracking
- Usage Data: Game generation count, credit usage, subscription status, feature usage
- Uploaded Content: Temporarily stored for AI processing, deleted after game generation
- OCR Cache: Extracted text from images is cached locally to speed up repeated processing
- Game History: Stored locally on your device
- Crash Reports: Anonymous error logs to improve app stability
- Language Preference: Your selected app and game language
5.2 Third-Party Services
VocaUp uses the following third-party services that may collect data:
- Google AdMob: Delivers advertisements (Free tier) - Privacy Policy
- Google Play Billing: Processes subscription payments - Privacy Policy
- Google Play Integrity API: Verifies app authenticity - Privacy Policy
- Grok API (xAI): Primary AI content generation - Privacy Policy
- Groq: Fast AI inference - Privacy Policy
- Cerebras AI: Premium tier AI processing - Subject to their privacy terms
- Novita API: Image processing and OCR - Privacy Policy
- Supabase: Manages subscription and credit data - Privacy Policy
5.3 Data Security
- We use HTTPS encryption for all data transmission
- API requests are protected with HMAC-SHA256 signatures
- Subscription data is verified using Google Play Integrity
- However, NO system is 100% secure. You acknowledge that any data transmission carries inherent risks
5.4 Data Retention
- Uploaded images/documents: Deleted immediately after game generation
- OCR cache: Stored locally, can be cleared in settings
- Game history: Stored locally until you delete it
- Subscription/credit data: Retained for billing management while your account is active
- Usage analytics: Retained for 12 months
6. Supported Languages
VocaUp supports the following 15 languages for both the app interface and game generation:
- English, Hungarian (Magyar), German (Deutsch), French (Français), Spanish (Español)
- Italian (Italiano), Portuguese (Português), Russian (Русский), Chinese (中文), Japanese (日本語)
- Korean (한국어), Arabic (العربية), Hindi (हिन्दी), Indonesian (Bahasa Indonesia), Bengali (বাংলা)
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- VocaUp and its creator provide this app "AS IS" and "AS AVAILABLE" without warranties of any kind
- The creator shall NOT be liable for any direct, indirect, incidental, consequential, or special damages
- This includes but is not limited to: loss of data, academic failure, incorrect game content, service interruptions, billing errors, credit calculation issues, or unauthorized access to your device
- You use this app at your own risk
- In no event shall the creator's total liability exceed the amount you paid for the app in the last 12 months
8. Prohibited Uses
You agree NOT to:
- Upload copyrighted material you don't have rights to use
- Use the app for illegal, harmful, or fraudulent purposes
- Attempt to reverse engineer, decompile, or hack the app
- Circumvent subscription, credit limitations, or ad systems
- Manipulate the credit system or exploit bugs for free credits
- Share or resell generated games commercially without proper rights
- Upload content containing personal information of others without consent
- Use the app in any way that violates applicable laws or regulations
9. Intellectual Property
- VocaUp name, logo, and app design are proprietary to the creator
- You retain rights to content you upload
- AI-generated game content is provided for your personal or educational use only
- The underlying AI models are owned by their respective providers (xAI, Groq, Cerebras, etc.)
9.1 Third-Party Assets Attribution
VocaUp uses the following third-party assets:
10. Account Termination
We reserve the right to suspend or terminate your access to VocaUp at any time, without notice, for:
- Violation of these Terms of Service
- Fraudulent or abusive behavior
- Credit system manipulation or exploitation
- Chargebacks or payment disputes
- Any reason we deem necessary to protect the service or other users
No refunds will be issued upon termination for violations.
11. Governing Law & Disputes
- These terms are governed by the laws of Hungary
- Any disputes shall be resolved through binding arbitration
- You waive your right to participate in class-action lawsuits
- If any provision is found unenforceable, the remaining terms remain in effect
12. Children's Privacy
VocaUp is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If you are under 13, please do not use this app. If we discover we have inadvertently collected data from a child under 13, we will delete it promptly.
13. Changes to Terms
We reserve the right to modify these Terms of Service and Privacy Policy at any time. Changes will be posted within the app and on this page. Continued use of the app after changes constitutes acceptance of the updated terms.
14. Contact Information
For support, questions, or privacy concerns, contact us at:
Email: info@vocaup.com
We will respond to inquiries within 7 business days.